Information We Collect
When you fill out a project request form or contact us through our website, we collect the following information:
- Name (first and last)
- Email address
- Phone number
- Service address
- A description of your project or the service you need
We do not collect payment information through this website. All payment is handled separately, directly between you and FixBoise.
How We Use Your Information
We use the information collected to:
- Respond to your project request and provide a quote
- Schedule and coordinate service appointments
- Communicate with you about your project before, during, and after service
- Improve our website and services
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to outside parties. Your information is used solely for communications directly related to your project request and our service relationship with you.
We may share information with trusted service providers (such as scheduling or communication tools) only as needed to fulfill your request, and only under appropriate confidentiality obligations.
Cookies
Our website does not use tracking cookies. We may use essential session cookies to maintain form state during the project request process, but these are functional only and contain no personal data.
Data Security
We take reasonable precautions to protect your information. All data submitted through our website is transmitted over HTTPS. Access to your information is limited to FixBoise personnel who need it to respond to your request.
Your Rights
You have the right to:
- Request a copy of any personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
To exercise any of these rights, contact us at Start@FixBoise.com or call 208.991.FIXB (3492).
Third-Party Links
Our website may include links to third-party websites (for example, service provider sites). FixBoise is not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any external sites you visit.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect information from minors. If you believe we have collected information from someone under 18, please contact us immediately.
Changes to This Policy
We may update this privacy policy from time to time. If we make material changes, we will post the revised policy here with an updated "Last Updated" date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this privacy policy or our practices, you can reach us at:
FixBoise.com
1775 W State St # 194
Boise, ID 83702-3924
Start@FixBoise.com
208.991.FIXB (3492)